Tag Archives: Ambulatory Care

Looking for the Pony

There is an old gag about an intensely optimistic child whose bright outlook on life is so irrepressible that when he is presented with a room full of manure for Christmas, he screams with delight, convinced that there “must be pony in there someplace.” Continue reading Looking for the Pony

Improving Ambulatory Care

I recently attended the IHI conference entitled “Improving Patient Care in the Office Practice and the Community” in Washington, D.C. It attracted about 1000 people from around the country to share their stories about how to make care better, and I want to share two of them with you. Continue reading Improving Ambulatory Care